Research on Impact of Food Service Hygiene on Customers' Dining Well-being

Li Wenxiong; Huang Yafen; Jinjing

doi:doi:10.11648/j.ijhtm.20230702.15

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Research on Impact of Food Service Hygiene on Customers' Dining Well-being

Li Wenxiong, Huang Yafen, Jinjing

Published in International Journal of Hospitality & Tourism Management (Volume 7, Issue 2)

Received: 14 June 2023 Accepted: 30 June 2023 Published: 14 September 2023

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Abstract

Food service hygiene is an important factor that influences the customers' satisfaction. Well-being is a feeling that measures customers' attitude about the life. In order to explore the relationship between food service hygiene and customers' dining well-being, this paper mainly adopts the questionnaire survey method and uses data analysis methods such as correlation and multiple linear regression to do some research. Research has shown that the food service hygiene can affect customers' dining well-being to a certain extent. The score for tableware hygiene increased by 1 point, resulting in a 0.172 point increase in well-being; The score of the body odor of the service personnel increased by 1 point, resulting in a 0.158 point increase in well-being; The service personnel's clothing cleanliness rating increased by 1 point, resulting in a 0.177 point increase in well-being. Based on the study, the research also puts forward some conclusions and suggestions, such as gender factors have no significant influence on customers' dining well-being, regardless of the scale of the enterprise, whether for the sake of customers' eating health or improving the dining experience, our entire food service industry should pay attention to hygiene and provide good health services, so that consumers can experience the well-being brought by eating with peace of mind while enjoying delicious food, thus improving the sense of dining safety and well-being.

Published in	International Journal of Hospitality & Tourism Management (Volume 7, Issue 2)
DOI	10.11648/j.ijhtm.20230702.15
Page(s)	90-96
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Food Service, Hygiene, Well-being

References

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APA Style

Li Wenxiong, Huang Yafen, Jinjing. (2023). Research on Impact of Food Service Hygiene on Customers' Dining Well-being. International Journal of Hospitality & Tourism Management, 7(2), 90-96. https://doi.org/10.11648/j.ijhtm.20230702.15

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ACS Style

Li Wenxiong; Huang Yafen; Jinjing. Research on Impact of Food Service Hygiene on Customers' Dining Well-being. Int. J. Hosp. Tour. Manag. 2023, 7(2), 90-96. doi: 10.11648/j.ijhtm.20230702.15

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AMA Style

Li Wenxiong, Huang Yafen, Jinjing. Research on Impact of Food Service Hygiene on Customers' Dining Well-being. Int J Hosp Tour Manag. 2023;7(2):90-96. doi: 10.11648/j.ijhtm.20230702.15

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@article{10.11648/j.ijhtm.20230702.15,
  author = {Li Wenxiong and Huang Yafen and Jinjing},
  title = {Research on Impact of Food Service Hygiene on Customers' Dining Well-being},
  journal = {International Journal of Hospitality & Tourism Management},
  volume = {7},
  number = {2},
  pages = {90-96},
  doi = {10.11648/j.ijhtm.20230702.15},
  url = {https://doi.org/10.11648/j.ijhtm.20230702.15},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijhtm.20230702.15},
  abstract = {Food service hygiene is an important factor that influences the customers' satisfaction. Well-being is a feeling that measures customers' attitude about the life. In order to explore the relationship between food service hygiene and customers' dining well-being, this paper mainly adopts the questionnaire survey method and uses data analysis methods such as correlation and multiple linear regression to do some research. Research has shown that the food service hygiene can affect customers' dining well-being to a certain extent. The score for tableware hygiene increased by 1 point, resulting in a 0.172 point increase in well-being; The score of the body odor of the service personnel increased by 1 point, resulting in a 0.158 point increase in well-being; The service personnel's clothing cleanliness rating increased by 1 point, resulting in a 0.177 point increase in well-being. Based on the study, the research also puts forward some conclusions and suggestions, such as gender factors have no significant influence on customers' dining well-being, regardless of the scale of the enterprise, whether for the sake of customers' eating health or improving the dining experience, our entire food service industry should pay attention to hygiene and provide good health services, so that consumers can experience the well-being brought by eating with peace of mind while enjoying delicious food, thus improving the sense of dining safety and well-being.},
 year = {2023}
}

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TY  - JOUR
T1  - Research on Impact of Food Service Hygiene on Customers' Dining Well-being
AU  - Li Wenxiong
AU  - Huang Yafen
AU  - Jinjing
Y1  - 2023/09/14
PY  - 2023
N1  - https://doi.org/10.11648/j.ijhtm.20230702.15
DO  - 10.11648/j.ijhtm.20230702.15
T2  - International Journal of Hospitality & Tourism Management
JF  - International Journal of Hospitality & Tourism Management
JO  - International Journal of Hospitality & Tourism Management
SP  - 90
EP  - 96
PB  - Science Publishing Group
SN  - 2640-1800
UR  - https://doi.org/10.11648/j.ijhtm.20230702.15
AB  - Food service hygiene is an important factor that influences the customers' satisfaction. Well-being is a feeling that measures customers' attitude about the life. In order to explore the relationship between food service hygiene and customers' dining well-being, this paper mainly adopts the questionnaire survey method and uses data analysis methods such as correlation and multiple linear regression to do some research. Research has shown that the food service hygiene can affect customers' dining well-being to a certain extent. The score for tableware hygiene increased by 1 point, resulting in a 0.172 point increase in well-being; The score of the body odor of the service personnel increased by 1 point, resulting in a 0.158 point increase in well-being; The service personnel's clothing cleanliness rating increased by 1 point, resulting in a 0.177 point increase in well-being. Based on the study, the research also puts forward some conclusions and suggestions, such as gender factors have no significant influence on customers' dining well-being, regardless of the scale of the enterprise, whether for the sake of customers' eating health or improving the dining experience, our entire food service industry should pay attention to hygiene and provide good health services, so that consumers can experience the well-being brought by eating with peace of mind while enjoying delicious food, thus improving the sense of dining safety and well-being.
VL  - 7
IS  - 2
ER  -

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Author Information

Li Wenxiong

College of Food Science and Engineering, Lingnan Normal University, Zhanjiang, China
Huang Yafen

College of Food Science and Engineering, Lingnan Normal University, Zhanjiang, China
Jinjing

College of Food Science and Engineering, Lingnan Normal University, Zhanjiang, China

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Plain Text BibTeX RIS

APA Style

Li Wenxiong, Huang Yafen, Jinjing. (2023). Research on Impact of Food Service Hygiene on Customers' Dining Well-being. International Journal of Hospitality & Tourism Management, 7(2), 90-96. https://doi.org/10.11648/j.ijhtm.20230702.15

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ACS Style

Li Wenxiong; Huang Yafen; Jinjing. Research on Impact of Food Service Hygiene on Customers' Dining Well-being. Int. J. Hosp. Tour. Manag. 2023, 7(2), 90-96. doi: 10.11648/j.ijhtm.20230702.15

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AMA Style

Li Wenxiong, Huang Yafen, Jinjing. Research on Impact of Food Service Hygiene on Customers' Dining Well-being. Int J Hosp Tour Manag. 2023;7(2):90-96. doi: 10.11648/j.ijhtm.20230702.15

Copy | Download

@article{10.11648/j.ijhtm.20230702.15,
  author = {Li Wenxiong and Huang Yafen and Jinjing},
  title = {Research on Impact of Food Service Hygiene on Customers' Dining Well-being},
  journal = {International Journal of Hospitality & Tourism Management},
  volume = {7},
  number = {2},
  pages = {90-96},
  doi = {10.11648/j.ijhtm.20230702.15},
  url = {https://doi.org/10.11648/j.ijhtm.20230702.15},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijhtm.20230702.15},
  abstract = {Food service hygiene is an important factor that influences the customers' satisfaction. Well-being is a feeling that measures customers' attitude about the life. In order to explore the relationship between food service hygiene and customers' dining well-being, this paper mainly adopts the questionnaire survey method and uses data analysis methods such as correlation and multiple linear regression to do some research. Research has shown that the food service hygiene can affect customers' dining well-being to a certain extent. The score for tableware hygiene increased by 1 point, resulting in a 0.172 point increase in well-being; The score of the body odor of the service personnel increased by 1 point, resulting in a 0.158 point increase in well-being; The service personnel's clothing cleanliness rating increased by 1 point, resulting in a 0.177 point increase in well-being. Based on the study, the research also puts forward some conclusions and suggestions, such as gender factors have no significant influence on customers' dining well-being, regardless of the scale of the enterprise, whether for the sake of customers' eating health or improving the dining experience, our entire food service industry should pay attention to hygiene and provide good health services, so that consumers can experience the well-being brought by eating with peace of mind while enjoying delicious food, thus improving the sense of dining safety and well-being.},
 year = {2023}
}

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TY  - JOUR
T1  - Research on Impact of Food Service Hygiene on Customers' Dining Well-being
AU  - Li Wenxiong
AU  - Huang Yafen
AU  - Jinjing
Y1  - 2023/09/14
PY  - 2023
N1  - https://doi.org/10.11648/j.ijhtm.20230702.15
DO  - 10.11648/j.ijhtm.20230702.15
T2  - International Journal of Hospitality & Tourism Management
JF  - International Journal of Hospitality & Tourism Management
JO  - International Journal of Hospitality & Tourism Management
SP  - 90
EP  - 96
PB  - Science Publishing Group
SN  - 2640-1800
UR  - https://doi.org/10.11648/j.ijhtm.20230702.15
AB  - Food service hygiene is an important factor that influences the customers' satisfaction. Well-being is a feeling that measures customers' attitude about the life. In order to explore the relationship between food service hygiene and customers' dining well-being, this paper mainly adopts the questionnaire survey method and uses data analysis methods such as correlation and multiple linear regression to do some research. Research has shown that the food service hygiene can affect customers' dining well-being to a certain extent. The score for tableware hygiene increased by 1 point, resulting in a 0.172 point increase in well-being; The score of the body odor of the service personnel increased by 1 point, resulting in a 0.158 point increase in well-being; The service personnel's clothing cleanliness rating increased by 1 point, resulting in a 0.177 point increase in well-being. Based on the study, the research also puts forward some conclusions and suggestions, such as gender factors have no significant influence on customers' dining well-being, regardless of the scale of the enterprise, whether for the sake of customers' eating health or improving the dining experience, our entire food service industry should pay attention to hygiene and provide good health services, so that consumers can experience the well-being brought by eating with peace of mind while enjoying delicious food, thus improving the sense of dining safety and well-being.
VL  - 7
IS  - 2
ER  -

Copy | Download